1. How long for shipment?

Standard Shipping:

Order Price < $80,  shipping fee $5.99, shipping time: 12-18 working days

Order Price over $80, Free shipping, shipping time: 12-18 working days

Note:

1: Taxes (If charged) shoulde be afforded by customer.

2: The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside NA or EU), bad weather and international couriers. 

2. Where is my order? 

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. After we sent out the package, you can get a tracking number.

3. Tips for shipping:

1: For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process. 

2: Unsuccessful delivery caused by blank mobile column cannot be compensated. 

3: PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Cupinside.

4: Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you. 

If you have any problem, please contact our customer service department with e-mail: service@realdollartree.com. We will reply you within 24 hours in business day and 48 hours in non-business days.

If you are not 100% satisfied with the items you received, Online purchases made through adorelice.com can be returned or exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted. 
 

What is your Return & Exchange Policy? 

1. Flash sale, Babydolls&Chemises, Bustiers&Corsets, Teddies, Bras&Bra Sets, Panties, Shapewear, Stockings, Nude Bra, Special offer, Jewelry are not covered by warranty and non-returnable.
2. All return/exchange items must be returned unworn, undamaged, unwashed, and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund.
3. Any address on the parcel is not approved return address, and we don't accept the returned package without authorized return address from customer service representative. 
4. For the returns, No signature required! Please do not add signature service otherwise we are highly likely not to receive it and this will delay your refund progress.
5. Please also do not mail any envelopes to the return address for inquiry. We will discard the letter automatically. The best way to communicate and solve problems is to contact us by email. Our contact method is: service@realdollartree.com

Learn More

Thank you for choosing our Products!

To keep your items in good condition and extend their life, please follow these simple care tips.

1. General Care

• Place furniture on a flat and dry surface.
  
• Avoid direct sunlight and high humidity.
  
• Do not overload or put excessive weight on the furniture.
  
• Lift furniture when moving — do not drag.
  
• Keep away from strong acids, alcohol, or cleaning chemicals.
  

2. Material Care

Wood:

Wipe with a soft dry cloth. Avoid water stains and high heat. Use wood wax or oil for maintenance.

Metal:

Wipe with a dry or slightly damp cloth. Avoid moisture to prevent rust.

Glass:

Use glass cleaner and a soft cloth. Avoid scratches or impact on the edges.

Fabric & Leather:

Vacuum fabric surfaces regularly. Clean stains with mild soap and water.

Keep leather away from sunlight and use leather conditioner occasionally.

3. Warranty & After-Sales

• We offer a X-month (or year) warranty for manufacturing defects under normal use.
  
• The warranty does not cover:
  
  
  Normal wear and tear, stains, or color fading
  
  
  Damage caused by misuse or modification
  
  
  Natural disasters or accidents
  
  
  
• Please keep your purchase receipt and contact our customer service for any warranty claim.
  

4. Sustainability

We care about the planet.

Our packaging and materials are eco-friendly and recyclable where possible.

Please dispose or recycle responsibly.